{"id":18,"date":"2026-01-23T11:14:12","date_gmt":"2026-01-23T11:14:12","guid":{"rendered":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/faqs\/"},"modified":"2026-04-13T10:16:47","modified_gmt":"2026-04-13T10:16:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"pl-18\"  class=\"panel-layout\" ><div id=\"pg-18-0\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-18-0\" ><div id=\"pgc-18-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-18-0-0-0\" class=\"so-panel widget widget_journey-hero panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-hero so-widget-journey-hero-base\"\n\t\t\t\n\t\t>\n<header class=\"c-hero c-hero--text \">\n    <div class=\"c-hero__inner\">\n        <div class=\"c-hero__content\">\n            \n<header class=\"o-heading-group c-hero__heading-group\">\n            <p class=\"o-heading-group__preheading c-hero__preheading\">\n            FAQS        <\/p>\n    \n            <h2 class=\"o-heading-group__heading c-hero__heading\">\n            Find the answers        <\/h2>\n    \n            <h1 class=\"o-heading-group__subheading c-hero__subheading\">\n            Common questions about Great Hallingbury Manor, Bishops Stortford        <\/h1>\n    <\/header>\n                    <\/div>\n\n        \n    <\/div>\n\n    \n    <\/header>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-18-1\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row c-row--spacing-xlarge panel-row-style panel-row-style-for-18-1\" ><div id=\"pgc-18-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-18-1-0-0\" class=\"so-panel widget widget_journey-filterable-accordion panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-filterable-accordion so-widget-journey-filterable-accordion-base\"\n\t\t\t\n\t\t><div class=\"c-accordion c-filterable-accordion no-form\">\n    <div class=\"c-filterable-accordion-filter__filter\" name=\"sections\" id=\"sections-filter\">\n        <div class=\"c-grid__filter-inputs\">\n            <label class=\"c-grid__filter-label is-active\">\n                <input type=\"checkbox\" name=\"\" value=\"*\" checked>\n                <span>Show all<\/span>\n            <\/label>\n\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"general\" value=\"general\">\n                    <span>General<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"stays\" value=\"stays\">\n                    <span>Stays<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"dining\" value=\"dining\">\n                    <span>Dining<\/span>\n                <\/label>\n                    <\/div>\n        <h2 class=\"c-filterable-accordion-filter__title\" data-title=\"Showing All\">\n            <span>Showing All<\/span>\n        <\/h2>\n    <\/div>\n\n    <div class=\"c-filterable-accordion-questions showing-section-headings\">\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"general\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">General<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What time is check-in and check-out?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to accommodate your request (subject to availability).<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer an NHS, Blue light or military discount?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Unfortunately, we do not offer a discount for this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-2\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-2-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer special rates for groups?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-2-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Please contact our reservations team to know more about this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-3\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-3-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer weddings?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-3-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We do not offer wedding ceremonies, but we are able to offer a space for a wedding breakfast and celebrations. Please contact our reservations team for more information.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-4\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-4-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Is WI-FI available?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-4-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-5\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-5-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Are you dog-friendly?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-5-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We welcome dogs in our garden and outdoor spaces, but dogs are not permitted in the hotel building. We do allow dogs in our self-catering lodges.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-6\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-6-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have spaces to host a celebration or event?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-6-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we have a large space for hosting. Please contact the team for further information or take a look at our Occasions page.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-7\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-7-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have a spa?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-7-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, we unfortunately do not have a spa.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-8\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-8-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have accessible facilities? <\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-8-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Our restaurant and bar are located on the bottom floor with accessible access. But we do not have a lift on site. We do have accessible W\/C facilities.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-9\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-9-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have car parking?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-9-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we have free parking for hotel and restaurant guests that are staying for one night or less, the vehicle must be registered on the tablet in reception. The car park is located to the read of the building and is operated on a first-come first-serve basis. For longer parking we have our Stay, Park &amp; Fly package \u2013 charges apply.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-10\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-10-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>How close are you to Stansted Airport?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-10-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Great Hallingbury Manor is 3.5 miles from Stansted Airport and we offer a Stay, Park and Fly package perfect for when using the airport.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-11\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-11-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer taxis or airport transfers?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-11-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We do not offer an in-house taxi or transport service, however we do work closely with local taxi firms which can be booked with our reception team.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-12\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-12-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have air conditioning?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-12-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We do have air conditioning in our restaurant.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"stays\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Stays<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What is the minimum age to stay at the hotel?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We allow those who are 18 years or older to stay without an adult.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer room service? <\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we offer room service to all overnight guests. Contact reception to find out more.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"dining\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Dining<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What are your restaurant service times?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Our bar is open Monday - Sunday 9am - 11:30pm<br \/>\nOur restaurant is open Monday - Saturday 12pm - 8:30pm &amp; Sunday 12pm to 7:45pm<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-18-2\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-18-2\" ><div id=\"pgc-18-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-18-2-0-0\" class=\"so-panel widget widget_journey-cta panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-cta so-widget-journey-cta-base\"\n\t\t\t\n\t\t>    <article class=\"c-cta c-cta--layout-content-left c-cta--banner\">\n\n                    \n    <figure\n        class=\"o-media-container o-media-container--image c-cta__media-container\"\n            >\n\n    \n<img decoding=\"async\" data-src=\"https:\/\/hotelcms-staging.imgix.net\/suryahotels.co.uk\/wp-content\/uploads\/sites\/3\/2026\/01\/EXTERIORS-12-Large.jpg\" src=\"data:image\/gif;base64,R0lGODlhBAADAIAAAAAAAAAAACH5BAEAAAAALAAAAAAEAAMAAAIDhI9WADs=\" class=\"imgix-fluid \/ o-media-container__media c-cta__media\" alt=\"\" data-load=\"lazy\"  \/>\n    <\/figure>\n        \n        <section class=\"c-cta__content\">\n                            \n<header class=\"o-heading-group c-cta__heading-group\">\n    \n            <h2 class=\"o-heading-group__heading c-cta__heading\">\n            Still got a question?        <\/h2>\n    \n    <\/header>            \n                            <section class=\"c-cta__text\">\n                    <p>Haven\u2019t found what you\u2019re looking for? Contact the team and we can assist you with your query.<\/p>\n                <\/section>\n            \n                                <div class=\"c-button-group c-cta__button-group\">\n                    \n    <a class=\"c-button c-button--outline  c-cta__button\"  href='https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/contact-us\/'>\n        CONTACT US    <\/a>\n            <\/div>\n            \n                    <\/section>\n\n    <\/article>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQS Find the answers Common questions about Great Hallingbury Manor, Bishops Stortford Show all General Stays Dining Showing All General What time is check-in and check-out? Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to &hellip;<\/p>\n","protected":false},"author":1,"featured_media":86,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"property-type":[],"folder":[],"class_list":["post-18","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":5,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":326,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/pages\/18\/revisions\/326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/media\/86"}],"wp:attachment":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/media?parent=18"}],"wp:term":[{"taxonomy":"property-type","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/property-type?post=18"},{"taxonomy":"folder","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/great-hallingbury-manor\/wp-json\/wp\/v2\/folder?post=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}