{"id":22,"date":"2026-01-23T14:42:37","date_gmt":"2026-01-23T14:42:37","guid":{"rendered":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/faqs\/"},"modified":"2026-04-13T10:21:49","modified_gmt":"2026-04-13T10:21:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"pl-22\"  class=\"panel-layout\" ><div id=\"pg-22-0\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-22-0\" ><div id=\"pgc-22-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-22-0-0-0\" class=\"so-panel widget widget_journey-hero panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-hero so-widget-journey-hero-base\"\n\t\t\t\n\t\t>\n<header class=\"c-hero c-hero--text \">\n    <div class=\"c-hero__inner\">\n        <div class=\"c-hero__content\">\n            \n<header class=\"o-heading-group c-hero__heading-group\">\n            <p class=\"o-heading-group__preheading c-hero__preheading\">\n            FAQS        <\/p>\n    \n            <h2 class=\"o-heading-group__heading c-hero__heading\">\n            Find the answers        <\/h2>\n    \n            <h1 class=\"o-heading-group__subheading c-hero__subheading\">\n            Common questions about Kingscliff Hotel, Holland-on-Sea        <\/h1>\n    <\/header>\n                    <\/div>\n\n        \n    <\/div>\n\n    \n    <\/header>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-22-1\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row c-row--spacing-xlarge panel-row-style panel-row-style-for-22-1\" ><div id=\"pgc-22-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-22-1-0-0\" class=\"so-panel widget widget_journey-filterable-accordion panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-filterable-accordion so-widget-journey-filterable-accordion-base\"\n\t\t\t\n\t\t><div class=\"c-accordion c-filterable-accordion no-form\">\n    <div class=\"c-filterable-accordion-filter__filter\" name=\"sections\" id=\"sections-filter\">\n        <div class=\"c-grid__filter-inputs\">\n            <label class=\"c-grid__filter-label is-active\">\n                <input type=\"checkbox\" name=\"\" value=\"*\" checked>\n                <span>Show all<\/span>\n            <\/label>\n\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"general\" value=\"general\">\n                    <span>General<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"stays\" value=\"stays\">\n                    <span>Stays<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"dining\" value=\"dining\">\n                    <span>Dining<\/span>\n                <\/label>\n                    <\/div>\n        <h2 class=\"c-filterable-accordion-filter__title\" data-title=\"Showing All\">\n            <span>Showing All<\/span>\n        <\/h2>\n    <\/div>\n\n    <div class=\"c-filterable-accordion-questions showing-section-headings\">\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"general\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">General<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What time is check-in and check-out?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to accommodate your request (subject to availability).<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer an NHS, Blue light or military discount?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Unfortunately, we do not offer a discount for this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-2\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-2-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer special rates for groups?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-2-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Please contact our reservations team to know more about this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-3\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-3-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer weddings?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-3-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We do not offer wedding ceremonies, but we are able to offer a space for a wedding breakfast. Please contact our reservations team for more information.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-4\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-4-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Is WI-FI available?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-4-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-5\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-5-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Are you dog-friendly?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-5-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We allow dogs in all garden and outdoor spaces but not within the hotel building.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-6\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-6-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have spaces to host a celebration or event?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-6-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we have a large space for hosting. Please contact the team for further information or take a look at our Occasions page.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-7\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-7-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have a spa?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-7-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, we unfortunately do not have a spa.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-8\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-8-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have accessible facilities? <\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-8-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>All our facilities are located on the ground floor, including some accessible bedrooms, but we do not have a lift on site. We do have accessible W\/C facilities.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-9\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-9-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have car parking?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-9-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we have free parking for hotel and restaurant guests, the vehicle must be registered on the tablet in reception. The car park is located to the read of the building and is operated on a first-come first-serve basis. There are also two Roam EV chargers located at the hotel which are charged for separately and you will need to register them in reception. Alternative parking can be found along the sea front.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-10\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-10-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What is the distance to the sea front\/ Clacton Pier?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-10-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Kingscliff is situated along the sea front, Holland-on-Sea end. It is 1.5 miles from Clacton Pier.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"stays\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Stays<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What is the minimum age to stay at the hotel?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We allow those who are 18 years or older to stay without an adult.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer room service? <\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we offer room service to all overnight guests. Contact reception to find out more.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-2\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-2-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have air conditioning?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-2-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, unfortunately we do not have air conditioning.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"dining\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Dining<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What are your restaurant service times?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Our bar is open Sunday - Thursday 10am - 11pm &amp; Saturday 10am - 11:30pm<br \/>\nOur restaurant is open Monday - Saturday 10am - 8:30pm &amp; Sunday 10am to 8pm<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-22-2\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-22-2\" ><div id=\"pgc-22-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-22-2-0-0\" class=\"so-panel widget widget_journey-cta panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-cta so-widget-journey-cta-base\"\n\t\t\t\n\t\t>    <article class=\"c-cta c-cta--layout-content-left c-cta--banner\">\n\n                    \n    <figure\n        class=\"o-media-container o-media-container--image c-cta__media-container\"\n            >\n\n    \n<img decoding=\"async\" data-src=\"https:\/\/hotelcms-staging.imgix.net\/suryahotels.co.uk\/wp-content\/uploads\/sites\/8\/2026\/02\/imgi_7_cont_banner.jpg\" src=\"data:image\/gif;base64,R0lGODlhBAADAIAAAAAAAAAAACH5BAEAAAAALAAAAAAEAAMAAAIDhI9WADs=\" class=\"imgix-fluid \/ o-media-container__media c-cta__media\" alt=\"\" data-load=\"lazy\"  \/>\n    <\/figure>\n        \n        <section class=\"c-cta__content\">\n                            \n<header class=\"o-heading-group c-cta__heading-group\">\n    \n            <h2 class=\"o-heading-group__heading c-cta__heading\">\n            Still got a question?        <\/h2>\n    \n    <\/header>            \n                            <section class=\"c-cta__text\">\n                    <p>Haven\u2019t found what you\u2019re looking for? Contact the team and we can assist you with your query.<\/p>\n                <\/section>\n            \n                                <div class=\"c-button-group c-cta__button-group\">\n                    \n    <a class=\"c-button c-button--outline  c-cta__button\"  href='https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/contact-us\/'>\n        CONTACT US    <\/a>\n            <\/div>\n            \n                    <\/section>\n\n    <\/article>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQS Find the answers Common questions about Kingscliff Hotel, Holland-on-Sea Show all General Stays Dining Showing All General What time is check-in and check-out? Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to accommodate your &hellip;<\/p>\n","protected":false},"author":1,"featured_media":185,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"property-type":[],"folder":[],"class_list":["post-22","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":5,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":255,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/pages\/22\/revisions\/255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/media\/185"}],"wp:attachment":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"property-type","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/property-type?post=22"},{"taxonomy":"folder","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/kingscliff\/wp-json\/wp\/v2\/folder?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}