{"id":17,"date":"2026-01-23T12:25:32","date_gmt":"2026-01-23T12:25:32","guid":{"rendered":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/faqs\/"},"modified":"2026-03-19T12:00:50","modified_gmt":"2026-03-19T12:00:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"pl-17\"  class=\"panel-layout\" ><div id=\"pg-17-0\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-17-0\" ><div id=\"pgc-17-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-17-0-0-0\" class=\"so-panel widget widget_journey-hero panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-hero so-widget-journey-hero-base\"\n\t\t\t\n\t\t>\n<header class=\"c-hero c-hero--text \">\n    <div class=\"c-hero__inner\">\n        <div class=\"c-hero__content\">\n            \n<header class=\"o-heading-group c-hero__heading-group\">\n            <p class=\"o-heading-group__preheading c-hero__preheading\">\n            FAQS        <\/p>\n    \n            <h2 class=\"o-heading-group__heading c-hero__heading\">\n            Find the answers        <\/h2>\n    \n            <h1 class=\"o-heading-group__subheading c-hero__subheading\">\n            Common questions about St Nicholas Hotel, Colchester        <\/h1>\n    <\/header>\n                    <\/div>\n\n        \n    <\/div>\n\n    \n    <\/header>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-17-1\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row c-row--spacing-xlarge panel-row-style panel-row-style-for-17-1\" ><div id=\"pgc-17-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-17-1-0-0\" class=\"so-panel widget widget_journey-filterable-accordion panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-filterable-accordion so-widget-journey-filterable-accordion-base\"\n\t\t\t\n\t\t><div class=\"c-accordion c-filterable-accordion no-form\">\n    <div class=\"c-filterable-accordion-filter__filter\" name=\"sections\" id=\"sections-filter\">\n        <div class=\"c-grid__filter-inputs\">\n            <label class=\"c-grid__filter-label is-active\">\n                <input type=\"checkbox\" name=\"\" value=\"*\" checked>\n                <span>Show all<\/span>\n            <\/label>\n\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"general\" value=\"general\">\n                    <span>General<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"stays\" value=\"stays\">\n                    <span>Stays<\/span>\n                <\/label>\n                                            <label class=\"c-grid__filter-label\">\n                    <input class=\"c-grid__filter-label-input\" type=\"checkbox\" name=\"dining\" value=\"dining\">\n                    <span>Dining<\/span>\n                <\/label>\n                    <\/div>\n        <h2 class=\"c-filterable-accordion-filter__title\" data-title=\"Showing All\">\n            <span>Showing All<\/span>\n        <\/h2>\n    <\/div>\n\n    <div class=\"c-filterable-accordion-questions showing-section-headings\">\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"general\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">General<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What time is check-in and check-out?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to accommodate your request (subject to availability).<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer an NHS, Blue light or military discount?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Unfortunately, we do not offer a discount for this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-2\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-2-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer special rates for groups?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-2-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Please contact our reservations team to know more about this.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-3\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-3-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Is WI-FI available?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-3-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-4\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-4-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Are you dog-friendly?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-4-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Unfortunately, we do not allow dogs at St Nicholas.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-5\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-5-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have spaces to host a celebration or event?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-5-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No we do not have an event space at St Nicholas, but we can offer a space at The George Hotel over the road. Please contact the team for further information or take a look at our Occasions page.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-6\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-6-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have a spa?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-6-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, we do not have a spa.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-7\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-7-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have accessible facilities?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-7-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, we do have two accessible rooms at St Nicholas, with walk-in bathroom facilities, both accessible via the lift in St Nicholas.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-8\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-8-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have car parking?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-8-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Yes, there is a small car park situated behind the George, however this is chargeable at \u00a312.50 for 24 hours, spaces cannot be held or reserved and are operated on a first-come first-serve basis. There are also two Roam EV chargers located at the hotel which are charged for separately.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-9\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-9-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have a restaurant or bar?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-9-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, St Nicholas Hotel\u00a0doesn\u2019t\u00a0have a bar or restaurant \u2013\u00a0all guests are welcomed to use the facilities at The\u00a0George Hotel and breakfast inclusive guests\u00a0will have breakfast over at The George Hotel Restaurant.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-10\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-10-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What is the relation between The George and St Nicholas Hotel?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-10-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>The St Nicholas Hotel is our sister property and also part of the Surya Hotel Collection. It is just over the road from The George and less than a one minute walk.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"stays\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Stays<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What is the minimum age to stay at the hotel?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>We allow those who are 18 years or older to stay without an adult.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-1\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-1-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you offer room service?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-1-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, we unfortunately can not offer room service.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                            <details  role=\"tabpanel\" id=\"tab-2\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-2-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>Do you have air conditioning?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-2-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>No, we unfortunately do not have air conditioning.<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n                                <div class=\"c-filterable-accordion-section\" data-filter=\"dining\">\n                                    <h3 class=\"c-filterable-accordion-section__title\">Dining<\/h3>\n                \n                <div class=\"c-accordion__tabs c-filterable-accordion__tabs\" data-module=\"accordion\">\n                                            <details  role=\"tabpanel\" id=\"tab-0\" class=\"c-accordion-tab c-filterable-accordion-tab\">\n                            <summary role=\"tab\" aria-controls=\"tab-0-heading\" aria-expanded=\"false\" class=\"c-filterable-accordion-tab__heading\">\n                                <h4>What are your restaurant service times at The George Hotel?<\/h4>\n                            <\/summary>\n                        <\/details>\n\n                        <article id=\"tab-0-content\" class=\"c-accordion-tab__content c-filterable-accordion-tab__content\">\n                            <div class=\"c-filterable-accordion-tab__content-inner\">\n\n                                \n                                <div class=\"c-filterable-accordion-tab__text\">\n                                    <p>Our bar is open from Monday - Sunday 9:30am - 11pm<br \/>\nOur restaurant is open Monday - Saturday 10:30am - 9pm &amp; Sunday 10:30am to 8:30pm<\/p>\n                                <\/div>\n\n                                                            <\/div>\n                        <\/article>\n                                    <\/div>\n            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-17-2\"  class=\"panel-grid panel-has-style\" ><div class=\"c-row panel-row-style panel-row-style-for-17-2\" ><div id=\"pgc-17-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-17-2-0-0\" class=\"so-panel widget widget_journey-cta panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-journey-cta so-widget-journey-cta-base\"\n\t\t\t\n\t\t>    <article class=\"c-cta c-cta--layout-content-left c-cta--banner\">\n\n                    \n    <figure\n        class=\"o-media-container o-media-container--image c-cta__media-container\"\n            >\n\n    \n<img decoding=\"async\" data-src=\"https:\/\/hotelcms-staging.imgix.net\/suryahotels.co.uk\/wp-content\/uploads\/sites\/6\/2026\/02\/st-nicholas-17-Large.jpg\" src=\"data:image\/gif;base64,R0lGODlhBAADAIAAAAAAAAAAACH5BAEAAAAALAAAAAAEAAMAAAIDhI9WADs=\" class=\"imgix-fluid \/ o-media-container__media c-cta__media\" alt=\"\" data-load=\"lazy\"  \/>\n    <\/figure>\n        \n        <section class=\"c-cta__content\">\n                            \n<header class=\"o-heading-group c-cta__heading-group\">\n    \n            <h2 class=\"o-heading-group__heading c-cta__heading\">\n            Still got a question?        <\/h2>\n    \n    <\/header>            \n                            <section class=\"c-cta__text\">\n                    <p>Haven\u2019t found what you\u2019re looking for? Contact the team and we can assist you with your query.<\/p>\n                <\/section>\n            \n                                <div class=\"c-button-group c-cta__button-group\">\n                    \n    <a class=\"c-button c-button--outline  c-cta__button\"  href='https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/contact-us\/'>\n        Contact us    <\/a>\n            <\/div>\n            \n                    <\/section>\n\n    <\/article>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQS Find the answers Common questions about St Nicholas Hotel, Colchester Show all General Stays Dining Showing All General What time is check-in and check-out? Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we\u2019ll do our best to accommodate &hellip;<\/p>\n","protected":false},"author":1,"featured_media":94,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"property-type":[],"folder":[],"class_list":["post-17","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":6,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":115,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/pages\/17\/revisions\/115"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/media\/94"}],"wp:attachment":[{"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/media?parent=17"}],"wp:term":[{"taxonomy":"property-type","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/property-type?post=17"},{"taxonomy":"folder","embeddable":true,"href":"https:\/\/suryahotels.staging.journeyagency.travel\/st-nicholas-hotel\/wp-json\/wp\/v2\/folder?post=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}