FAQS
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Common questions about Thatchers Hotel, East Horsley
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General
What time is check-in and check-out?
Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we’ll do our best to accommodate your request (subject to availability).
Do you offer an NHS, Blue light or military discount?
Unfortunately, we do not offer a discount for this.
Do you offer special rates for groups?
Please contact our reservations team to know more about this.
Do you offer weddings?
Yes, we do offer weddings, please go to our Weddings page or contact the team for more information.
Is WI-FI available?
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Are you dog-friendly?
We allow dogs in our outdoor areas and gardens but not within the hotel.
Do you have spaces to host a celebration or event?
Yes, we have a large space for hosting. Please contact the team for further information or take a look at our Occasions page.
Do you have a spa?
No, we unfortunately do not have a spa.
Do you have accessible facilities?
Yes, Thatchers Hotel is accessible & there is also a lift on site.
Do you have car parking?
Car parking is free to hotel and restaurant guests when you register your vehicle registration on the tablet at reception. The car park is located to the rear of the building and we operated on a first come first serve basis. There are 5 Roam EV chargers located at the hotel which are charged separately.
Can you store bikes?
Yes, we have the facilities to store a few bikes.
Do you have air conditioning?
We do have air conditioning in select meeting rooms.
Stays
What is the minimum age to stay at the hotel?
We allow those who are 18 years or older to stay without an adult.
Do you offer room service?
Yes, we offer room service to all overnight guests. Contact reception to find out more.
Dining
What are your restaurant service times?
Our bar is open Monday - Sunday 9am - 11pm
Our restaurant is open Monday - Saturday 10am - 9pm, Sunday 10:30am - 8:30pm
Still got a question?
Haven’t found what you’re looking for? Contact the team and we can assist you with your query.






