Common questions about Dragonfly Bury St Edmunds, Suffolk

Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we’ll do our best to accommodate your request (subject to availability).

Unfortunately, we do not offer a discount for this.

Please contact our reservations team to know more about this.

No, we do not offer a wedding service but are able to host events in our occasions spaces.

Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.

We allow dogs in our outdoor areas and gardens but not within the hotel.

Yes, we have a large space for hosting. Please contact the team for further information or take a look at our Occasions page.

No, we unfortunately do not have a spa.

We do not have a lift on-site but our bar and restaurant are all on thr ground floor and we do have accessible w/c facilities.

Car parking is free to hotel and restaurant guests when you register your vehicle registration on the tablet at reception. The car park is located to the rear of the building and we operated on a first come first serve basis. There are also 2 Roam EV chargers located at the hotel which are charged separately and you will also need to enter your registration at reception.

We do not have air conditioning at the hotel.

We allow those who are 18 years or older to stay without an adult.

Yes, we offer room service to all overnight guests. Contact reception to find out more.

Our restaurant is open for dining