FAQS
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Common questions about The Ridings, Cheshunt, Hertfordshire
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General
What time is check-in and check-out?
Check-in is from 4pm, and check-out is by 11am. If you require an early check-in or late check-out, please contact us in advance, and we’ll do our best to accommodate your request (subject to availability).
Do you offer an NHS, Blue light or military discount?
Unfortunately, we do not offer a discount for this.
Do you offer special rates for groups?
Please contact our reservations team to know more about this.
Do you offer weddings?
No, we do not offer a wedding service but are able to host events in our occasions spaces.
Is WI-FI available?
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Are you dog-friendly?
Yes, we are dog friendly.
Do you have spaces to host a celebration or event?
Yes, we have a large space for hosting. Please contact the team for further information or take a look at our Occasions page.
Do you have a spa?
No, we unfortunately do not have a spa.
Do you have accessible facilities?
The Ridings does have a small lift on site for access to our bar and restaurant facilities, and we do have accessible w/c facilities. We also have some rooms with accessible features.
Do you have car parking?
There is a small car park situated behind Ridings Hotel; however, this is chargeable at £15 for 24 hours. Spaces cannot be held or reserved; we operate on a first-come, first-served basis. There are 2 Roam EV chargers at the hotel, each charged separately.
Do you have air conditioning?
We do not have air conditioning in the hotel.
Stays
What is the minimum age to stay at the hotel?
We allow those who are 18 years or older to stay without an adult.
Do you offer room service?
We can offer room service upon request, please speak with a member of our reception team.
Dining
What are your restaurant service times?
Our restaurant is open for dining as per below:
Breakfast is served Monday - Friday 7am - 9:30am, Saturday - Sunday 8am - 10am
Lunch is served Monday - Sunday 12pm - 4:30pm
Dinner is served Monday - Sunday 5:30pm - 9pm
Still got a question?
Haven’t found what you’re looking for? Contact the team and we can assist you with your query.




